At Black Lilly, we aim to deliver your orders quickly and safely. Please read our Shipping Policy to understand how we process and ship your purchases.

1. Shipping Coverage

  • We currently ship across India through trusted courier partners.
  • International shipping is not available at the moment.

2. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard delivery across India takes 3–7 business days, depending on your location.
  • Delivery timelines may vary due to factors beyond our control (courier delays, strikes, natural events, etc.).

4. Shipping Charges

  • Free Shipping is available on all orders above ₹999/-.
  • A standard shipping fee of ₹79/- applies to orders below ₹999.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.
  • You can track your shipment on our courier partner’s website using the tracking ID.

6. Address & Delivery

  • Please ensure your shipping address and contact details are accurate while placing the order.
  • We are not responsible for delivery failures due to incorrect or incomplete addresses.
  • In case of missed delivery, courier partners usually attempt again or leave a message for rescheduling.

7. Delayed or Lost Orders

  • While we ensure timely delivery, delays may occur due to unforeseen circumstances.
  • If your order is significantly delayed or lost in transit, please contact us at [sainienterprises63@gmail.com] and we will assist you.

8. Contact Us

For shipping-related queries, please contact:

📧 Email: Sainienterprises63@gmail.com
📞 Phone: (+91) 6350045254
🏢 Address:  FIRST FLOR, 638-C BLOCK, NARAYAN SAROVER,, MUHANA MANDI ROAD MANSAROVER, JAIPUR, Jaipur, Rajasthan, 302029